You also have to be careful what you click on. I'd suggest getting a local computer shop involved in cleaning it up, and in future make absolutely sure you are using a product that includes the 2-way firewall (eg., ESET Smart Security Premium), and never ignore the warnings without reading them carefully. Ie., someone is actually controlling your computer remotely. calculator - I presume the apps are just loading and it is just the browser that loads to other sites?Īlso you mentioned windows setup - what did you do with windows? If you reinstalled windows completely as in reformat, then all files would be deleted unless you just upgraded or did a refresh.Īs mentioned by other users we will need to see your logs - what would certainly help is to see what eset is detecting as this may help understand what is happening and how to solve it. Slightly confused by a few things - you said a few apps are loaded and taken to different sites e.g. I gave Windows 10 setup a few times but did not get any good results. Due to this problem, I can not run the computer and sometimes the computer is an automatic shutdown. I used the two options "Scan your computer" and "Advanced Scans" on Eset antivirus, but both of these options can detect the virus but the virus cannot clean. That is, automatic typing happens on my computer, Windows default apps like Calendar, Calculator, Firefox browser bookmarking are automatically started and taken to different websites. For the last 3 months, I have encountered a new problem on my computer. I use Eset antivirus software all the time.
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